terms and conditions

ParkMade LLC, DBA Mellobun Bakery Terms & Conditions

Last Updated: 10/09/25

ParkMade LLC, doing business as Mellobun Bakery, is a limited liability company (LLC) registered in the state of California. Throughout these Terms and Conditions, we may refer to ParkMade LLC as “mellobun bakery,” “we,” “our,” or “us”By placing an order, you agree to the terms and conditions set forth by ParkMade, LLC, operating under the DBA Mellobun Bakery.

1. Ordering & Payment

• Orders must be placed at least 3 days in advance.

• Full payment is due at Time of ordering unless otherwise agreed upon.

• Accepted payment methods: Credit/Debit Card via woocommerce website www.mellobunbakery.com

• All pre-orders for events require full payment at the time of ordering. Orders must be picked up during the designated event hours only. We are unable to accommodate early or late pickups. Unclaimed orders will not be refunded. By placing a pre-order, you agree to these terms.

• Sales tax may be applied if required by law.

At Mellobun Bakery, every pastry and loaf is handcrafted in small batches with care. Because our products are perishable and made to order, all sales are final once picked up.

Payments are non-refundable after 24 hours of purchase. Please review your order carefully before completing payment.

We do not accept returns or exchanges for food items. However, if there’s an issue with your order, please reach out to us within 24 hours of pick-up at [your email address], and we’ll do our best to make it right.

Please note that orders not picked up by 5:30 PM on the scheduled date are considered forfeited and are non-refundable, as our baked goods are made fresh and cannot be resold.

Thank you for supporting our small cottage bakery — your understanding helps us continue baking with heart for our community.

2. Cancellations & Refunds for All Orders

At Mellobun Bakery, each sourdough loaf is handcrafted with care over multiple days. Due to the time-intensive fermentation and preparation process, we have the following policy for order changes and cancellations:

• Cancellations: Orders cancelled 3 days (72 hours) or less before the scheduled pickup date will not be refunded as the dough is already in process.

• Changes: Once an order is placed, no changes can be made within 3 days of pickup. This includes modifications to flavor, size, or pickup time.

• Early Cancellations: If you need to cancel more than 3 days before your scheduled pickup, you may receive a full refund or credit towards a future order.

• Refunds will not be issued for orders that are not picked up on the scheduled date.

Thank you for understanding and supporting small-batch baking!

3. Pickup & Delivery

• Pickup is available in Elk Grove, CA or at our pop-up events. 

• If you are running late for pickup, please notify us. Orders left unclaimed for more than 4 hours may be discarded without refund.

4. Product & Ingredient Information

• All items are made in a home kitchen and are not subject to commercial food safety inspections.

• We do our best to accommodate dietary requests, but our kitchen is not allergen-free (we use eggs, dairy, wheat, nuts, etc.).

• We are not responsible for allergic reactions or issues related to ingredient sensitivities.

5. Custom Orders & Design Variations

• While we strive to meet custom requests, decorating and baking styles may result in slight variations from reference images.

• Customization requests must be finalized at the time of ordering.

6. Liability Disclaimer

• Once the order has been picked up or delivered, we are not responsible for any damage that occurs due to mishandling, improper storage, or transportation.

• Baked goods should be stored properly to maintain freshness. We provide storage recommendations upon request.

7. Changes to Terms & Conditions

We reserve the right to update these terms at any time. It is the customer’s responsibility to review them before placing an order.

By placing an order, you acknowledge that you have read, understood, and agreed to these terms and conditions.

For any questions, please contact us at [email protected]

8. Use of Our Site

• Our website is for informational and ordering purposes only.

• You must be at least 18 years old or have parental consent to place an order.

• You agree not to use our Site for any illegal or unauthorized purpose.

9.Intellectual Property

• All content on this Site, including text, images, and branding, is the property of mellobun bakery and may not be copied, modified, or distributed without permission.

10. Limitation of Liability

• We are not responsible for any damages, losses, or health-related issues resulting from the consumption of our products.

• We reserve the right to refuse service to anyone for any reason.

11. Consent to Receive Emails & Texts

By placing an order with mellobun bakery, you agree to receive emails and/or text messages related to your order, including:

• Order confirmations and receipts

• Payment reminders (if applicable)

• Pickup or delivery updates

• Important notifications about your order status

We may also send occasional promotional emails or texts about new products, special offers, or updates. You can opt out of marketing messages at any time by replying STOP to text messages or clicking Unsubscribe in emails.

Standard messaging and data rates may apply. Your contact information will never be shared or sold to third parties.

If you have any questions, please contact us at [email protected]

Messaging Terms & Conditions

Mellobun Bakery | 1104 Corporate Way Sacramento CA US 95831

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Mellobun Bakery. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Mellobun Bakery. Mellobun Bakery reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Mellobun Bakery also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Mellobun Bakery again, just sign up as you did the first time and Mellobun Bakery will start sending messages to you again.

Info

For support regarding our services, email us at [email protected] or, if supported, text \”HELP\” to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Mellobun Bakery, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply \”STOP\” from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at [email protected]. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy

If you have any questions about your data or our privacy practices, please visit our https://mellobunbakery.com/privacy-policy/.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.